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ConditionShoulder & arm

RSI (Repetitive Strain Injury)

RSI, now called KANS in Dutch care: pain, stiffness or tingling in your arm, neck or shoulder, often from desk work. Physiotherapy in Amsterdam.

RSI (Repetitive Strain Injury)

What is it?

RSI (Repetitive Strain Injury) is the old name for complaints of the arm, neck and/or shoulder. Dutch healthcare now uses the term KANS (in English, CANS), because repeated movements are often not the cause. If we find no specific condition, such as tennis elbow or carpal tunnel syndrome, it is called non-specific KANS.

You feel pain, stiffness, tingling or numbness in your neck, shoulders, upper back, arms or hands. It often starts on the side you use most. More than a third of Dutch adults have such complaints in the course of a year.

Most complaints clear up on their own. Keeping active and adjusting your work for a while help you recover, and your physiotherapist works out with you which factors play a part.

Common causes

  • Long stretches of computer and mouse work
  • Repeating the same tasks over and over
  • A workstation that is not set up well
  • Heavy lifting, above shoulder height in particular
  • High workload or demands
  • Tension, worry and stress
  • Few breaks and little change of posture

How we diagnose

We ask where your symptoms are, when they flare up and what your working day looks like. Your physiotherapist examines your neck, shoulders, arms and hands, and tests sensation and strength.

This shows whether your symptoms fit a specific condition or non-specific KANS. Bring a photo of your workstation and we look at it together.

Treatment approach

Exercise therapy is the foundation: you build strength and endurance in your neck, shoulders and arms. We also look at your workstation and working day, such as the height of your chair, desk and screen, short breaks and standing up every half hour.

You keep working where you can, with adjusted tasks for a while if needed. You do your exercise programme in our gym.

Expected recovery

Most people are free of symptoms after six to twelve weeks. Keep moving, even if it hurts a little, because pain when you move does not mean you are causing damage.

If the symptoms come back later, you pick up the exercises and adjustments again. They usually ease again then too.

Frequently asked questions

Is RSI the same as KANS?
Yes. RSI is the old term and suggests that repeated movements are the cause, which is often not the case. Dutch healthcare therefore now uses KANS: complaints of the arm, neck and/or shoulder.
Can I keep working with RSI?
Carrying on with temporary adjustments is usually better for your recovery than staying home. Think of different tasks or spreading your work across the day. Discuss adjustments with your manager or the company doctor (bedrijfsarts).
What can I change at my workstation?
Adjust the height of your chair, desk and screen to your body. Take a break of a few minutes regularly, and if you sit for work, stand up every half hour. Aids can also make your work lighter.
Do painkillers help RSI?
Doctors often prescribe painkillers such as paracetamol, yet research has not shown that they help non-specific KANS. Keeping active and exercise therapy do contribute to recovery.
Do I need a referral, and is it covered?
You do not need a referral. Whether treatment is covered depends on your supplementary insurance and your policy. If in doubt, use the insurance checker on our pricing page.

Your first appointment

Intake Physiotherapy

covered by supplementary insurance

Does this complaint sound familiar? Start with an intake. You get a clear diagnosis and a treatment plan in the same appointment.

  • Full physical examination by a physiotherapist
  • Ultrasound diagnostics where needed
  • Diagnosis and treatment plan in the same appointment
  • Book online right away, no referral needed
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Ultrasound diagnostics in a Physical Studio treatment room