Terms & Conditions

1. Applicability

These general terms and conditions apply to all treatments, services, and agreements of Physical Studio, located in Amsterdam.

2. Appointments

Appointments can be made online or by phone. We ask that you cancel at least 24 hours in advance. In case of late cancellation, we reserve the right to charge for the reserved time.

3. Payment

For insured physiotherapy, we bill your health insurer directly. For uninsured treatments and personal training, you will receive an invoice. Payment must be made within 14 days of the invoice date.

4. Liability

Physical Studio is not liable for damages resulting from following advice given by the therapist, unless there is intent or gross negligence.

5. Complaints

Do you have a complaint? Please contact us at info@physicalstudio.com. We are affiliated with the Royal Dutch Society for Physiotherapy (KNGF) and fall under the KNGF complaints procedure.